Frequently Asked Questions
1.
How long does shipping take?
We process orders within 1–3 business days. Standard U.S. shipping usually takes 3–7 business days. Once your order ships, you’ll get a tracking number!
2.
Do you offer free shipping?
Yes! Enjoy free standard shipping on orders over $50.
3.
Can I return or exchange my order?
Your satisfaction is our priority! Returns and exchanges are accepted within 30 days of delivery. Products must be unused and in original packaging. Please contact us at our contact page to start a return.
4.
Are your products cruelty-free?
Absolutely! BeYou Cosmetics is proudly cruelty-free — no animal testing, ever.
5.
Do you test for allergies or sensitivities?
While we formulate with care, we recommend doing a patch test before full use. If you have specific allergies, check the ingredient list on each product page or reach out to us!
6.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email to follow your glam journey.
7.
Do you ship internationally?
Currently, we ship within the U.S. only. We’re working on expanding soon — stay tuned!
8.
How can I contact customer service?
We’d love to hear from you! Reach us at [email protected] or via our Contact page.